Ayuda

Respuestas claras, en tu idioma.

Most of what people ask, in one place. If your question isn’t here, write to us, we read everything.

Empezar

The basics: first pairing, language, what is free.

How do I get my first pairing?

Open the app, type any dish, even "Tuesday leftovers", and Gastrona ranks real wines against it. No sign-in needed for the first match.

Which language will the app be in?

Whatever language your phone is in, across the kitchens we ship in. You can change it any time in settings.

What is free?

Browsing pairings, getting recommendations, asking Sophia and saving a sensible amount to your cellar are all free. Some advanced features live on Unlimited.

Usar la app

Photo import, recipes, Sophia chats.

How does photographing a recipe work?

Take a clear, in-focus photo of a recipe page or screenshot. Gastrona reads dish, ingredients and technique, then pairs a wine you can buy.

Can I save my own recipes?

Yes, saved recipes live in your cellar with their pairing. They sync across your devices when you sign in.

Does Sophia remember our chats?

Saved conversations live in your cellar. You can delete a conversation or your whole history any time.

Suscripción

Unlimited, trials, refunds.

What does Unlimited add?

Deeper history, more advanced personalisation and unlimited Sophia conversations. The pairing engine itself is the same on every plan.

How do I cancel?

Cancel any time directly in your App Store or Play Store subscription settings, your access continues until the period ends.

Are refunds available?

Refunds are handled directly by Apple or Google through their respective stores. We do not process payments ourselves.

Privacidad y datos

How we handle your taste data.

What do you store about me?

The wines, pairings and chats you save, plus the language and country setting you choose. We do not sell personal data.

Can I delete my account?

Yes, there is a "delete account" option in the app, and you can also visit our delete-account page on the web. We delete your data within the timelines our privacy policy describes.

Is Gastrona for adults?

Yes, Gastrona is intended for adults of legal drinking age in their country. Please follow your local laws.

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